Sometimes through your IRC experience you may have the need to contact the DALnet Administration for one reason or another. Below is a listing of the likely reasons you may need to contact DALnet and how exactly you go about doing it. Though we may be tardy in a response, remember we're here to help you and make your IRC experience better than anywhere else! |
Remember you can contact DALnet online by asking relevant questions in any of the DALnet owned or DALnet recommended Help Channels as listed on this site. Also remember to check through this site first, before requesting online or email assistance.
DALnet has employed the use of several teams to better ensure that you, the users of DALnet have a better experience, and to ensure that when you aren't having such a good day, there will be specific groups of persons to assist you.
Following is a listing of the issues that each team handles in summary.
|You have been AKILLED from DALnet||KLine||Contact KLine|
|You can't connect to DALnet||KLine||Contact KLine|
|You have been placed on services ignore||SAbuse||sabuse<AT>dal.net|
|Your Nick or Channel has been Frozen||Join #OperHelp||Contact KLine|
|Your Nick or Channel has been Closed||Join #OperHelp||Contact KLine|
|Your Nick or Channel has been Forbidden||Join #OperHelp||Contact KLine|
|Reporting Mass Adds and Spam||MassAds||Contact MassAds|
|Requesting Anti Spam Bot for your channel||MassAds||Contact MassAds|
|Information on Open Proxies/Wingates||Exploits||Contact Exploits|
|You have/had exploited or been exploited by the use of trojan scripts etc.||Exploits||Contact Exploits|
|General enquiry related to the Exploits Team||Exploits||Contact Exploits|
|Anything related to DALnet's website||WebTeam||Contact WebTeam|
|For a potential security bug in Services||SRA||sra<AT>dal.net|
|For any suggestions you may have to make DALnet better!!||-||suggest<AT>dal.net|
DALnet Mailing Lists
There are a number of online lists that DALnet maintains to facilitate greater levels of communications with users. You can discuss anything from Services suggestions or problems you have experienced to IRCd suggestions to discussing how you can donate the $10,000. piece of equipment that we've wanted for so long..
|Email List||Email Address|
|Administration List - Main List for general discussion and firstname.lastname@example.org|
|Services List - Suggestions, questions, discussions on Servicesemail@example.com|
|Source list - IRCd Programming issues and firstname.lastname@example.org||
Tip of the day
Make sure your nick's email address is still valid so you'll be able to recover your password if needed. /NickServ HELP SET EMAIL